Last updated: June 2026
Fish Nest does not collect or hold any payment. When you order, you pay the farmer directly (usually by UPI). Because of this, any refund, cancellation, or money matter is handled directly between you and the farmer — Fish Nest cannot issue refunds, as it never receives your payment.
If you need to cancel before paying or before the farmer dispatches, contact the farmer as early as possible. Whether a cancellation or refund is possible is at the farmer's discretion and depends on their own terms.
Live aquatic animals are delicate and are sold without any live-arrival guarantee from Fish Nest. Fish Nest does not inspect, pack, or ship animals and is not responsible for their condition. Any concern about a live animal must be raised directly with the farmer, and resolution is at the farmer's discretion.
While Fish Nest is not part of the payment, we want the platform to stay trustworthy. If a farmer behaves unfairly, you can report it to us (see "Report a problem" or contact us below). We may act on the listing or account, but we cannot recover or refund money paid directly to a farmer.
Listing fees from farmers and platform fees from customers through farmers are charges to farmers for using Fish Nest and are separate from any customer payment.
Questions? Reach us at admin@fishnest.in or 9496446430.
Admin from Fish-Nest.