How Fish Nest works

Fish Nest connects you directly with ornamental fish farms across India. We list their fish and plants; you order what you like and pay the farmer directly. Simple and direct — no middleman holding your money.

For customers

1. Browse or search fish, plants and accessories by farm.
2. Add to your cart — you can mix items, and your cart is split by farm automatically.
3. Send your order — sign in, then your list is sent to the farmer on WhatsApp.
4. Pay the farmer directly (usually by UPI). Fish Nest never handles your money.
5. The farmer dispatches your order and can share a delivery estimate.
6. Leave a review after a completed order to help other buyers.

For farmers

1. Apply to sell via "Sell With Us" — we approve genuine farms.
2. List your products with photos and details.
3. Pay a small listing rent to make products live (your first listings come with a welcome offer).
4. Receive orders on WhatsApp, confirm payment, and dispatch.
5. You keep the full price you charge — you pay only listing rent and a platform fee collected from customer.

Frequently asked questions

Does Fish Nest take my payment?

No. You pay the farmer directly, usually by UPI. Fish Nest only lists products and connects you — we never collect or hold your money.

Why do I pay the farmer and not the website?

This keeps things direct and avoids extra charges. You deal straight with the farmer who grows and ships your fish.

How is delivery handled?

The farmer dispatches your order by courier. An estimated courier charge is shown when you order; final delivery is arranged by the farmer. See our Shipping & Delivery page.

What if my order has a problem?

First contact the farmer directly. If a farmer behaves unfairly, you can report it to us and we may act on their listing or account — though we can't refund money paid directly to a farmer. See "Report a problem" on your order.

Are the fish healthy / guaranteed to arrive alive?

Farmers are responsible for the health and packing of what they sell. Fish Nest does not inspect or ship fishes and gives no live-arrival guarantee; any concern is between you and the farmer.

How do I reset my password?

Use the "Forgot password?" link on the sign-in page. We'll email you a reset link (valid for 1 hour).

How do I contact support?

Message us on WhatsApp or email admin@fishnest.in.